This agreement applies to all services offered by The Paw Nanny.

Fees and Policies

• All prices are subject to change at any time without requiring advance notice. 
• Any bookings during the Holiday’s listed will be charged a $15 surcharge for dog walks/drop in visits/dog hiking: Easter Sunday, Independence Day(weekend included), Labor Day, Thanksgiving, Christmas Eve & Christmas Day, New Years Eve & New Years Day
• Any bookings during the Holiday’s listed will be charged a $20 surcharge/per night per dog for Overnight Boarding: Easter Sunday, Independence Day(weekend included), Labor Day, Thanksgiving, Christmas Eve & Christmas Day, New Years Eve & New Years Day
• Business operating hours are from Mon-Fri 9am – 6pm, Saturday 9am-3pm & Sunday Closed. Any after hours appointments booked at 6:00pm or later OR before 9:00am Monday through Friday and/or booked at 3:00pm or later OR before 9:00am on Saturday will be charged a $10 off-hours surcharge. Sunday requests can be taken as well with an off hours fee.
• We do not accept any dogs that require medication administration or dogs that have pre-existing life threatening conditions/illnesses and/or that require us to administer medication daily. Failure to disclaim this information can result in a full charge if the service appointment was already booked. 

Cancellation or Early Termination

• Either party may terminate their scheduled appointment no later than 8 hours prior to their scheduled appointment window or specified time without incurring penalties 
• Cancellation by the Owner of scheduled walks/drop in visits with less than 8 hrs notice may be charged at 50% of the rate OR may be rescheduled with no extra fee with an agreed upon day/time.
• Cancellation by the Owner of Overnight Boardings with less than 48 hrs notice may be charged at 20% of the rate OR may be rescheduled with no extra fee with an agreed upon day/time.
• Should any dog become aggressive or dangerous, the Walker may terminate this dog walking contract with immediate effect.
• Any wrongful or misleading information in the Pet and Owner’s information sheets may constitute a breach of terms of this Dog Walking Contract and be grounds for instant termination thereof.

Liability

• The Walker accepts no liability for any breach of security or loss of or damage to the Owner’s property if any other person has access to the property during the term of this agreement.
• The Walker shall not be liable for any mishap of whatsoever nature which may befall a dog or caused by a dog who has unsupervised access to the outdoors.
• The Owner shall be liable for all medical expenses and damages resulting from an injury to the Walker caused by the dog as well as damage to the Owner’s property.
• The Walker is released from all liability related to transporting dog(s) to and from any veterinary clinic or kennel, the medical treatment of the dog(s) and the expense thereof.
• We do not require vaccinations, however, they are strongly recommended for the health and safety of all dogs. We are not responsible for any fleas/ticks/or illnesses your pet may incur during their stay.

Indemnification

• The Owner will not blame and payback the Walker against any and all costs, expenses, losses, liabilities and claims arising from said dogs behavior unless the dog walker is willful or negligent.

Emergencies

• In the event of an emergency, the Walker shall contact the Owner at the numbers provided to confirm the Owner’s choice of action. If the Owner cannot be reached timelessly, the Walker is authorized to:
• Transport the dog(s) to the listed veterinarian; Request on-site treatment from a veterinarian; Transport the dog(s) to an emergency clinic if the previous two options are not feasible.

Security

• The Walker warrants to keep safe and confidential all keys, remote control entry devices, access codes and personal information of the Owner and to return same to the Owner at the end of the contract period or immediately upon demand.

Whole Agreement

• This Dog Walking Contract constitutes the sole and entire agreement between the parties with regard to the subject matter hereof and the parties waive the right to rely on any alleged expressed or implied provision not contained therein. Any alteration to this agreement must be in writing and signed by both parties.